Recorded: Wednesday, June 10, 2020
Rose DuLude, PhD, CCC-A
Director of Audiology, Fuel Medical Group
Getting patients back into your office for revenue-generating appointments is crucial as you work to make up for lost revenue during the COVID-19 pandemic. In this short video, we’ll walk you through how to effectively handle inbound calls with two goals in mind – getting an appointment scheduled and easing any concerns patients have about coming into your office.