Recorded: Wednesday, June 3, 2020 12:00 PM EST
Presenters
Dan Quall, MS, CCC-A
Director of Strategic Initiatives, Fuel Medical
Rose DuLude, PhD, CCC-A, FAAA
Director of Audiology, Fuel Medical
James Benson
President and Founder, QM2 Solutions
Introduction
Now more than ever, it is essential that we look to our technology, process and people to move patients through the treatment cycle efficiently. Effectively triaging and assigning patients to the correct type of appointment is vital to the recovery of your practice. Join us as our COVID Task Force discusses maximizing your resources by:
- Using technology to create and then funnel appointments with the highest revenue potential into the practice while determining opportunities suitable for telehealth resolution.
- Applying a team approach to care to improve operational efficiency and how using extenders can maximize productivity and revenue production while ensuring high-quality care.
- Employing decision trees to teach your front office staff to manage the classification of appointments to maximize efficiency.
- Prioritizing the allocation of revenue as practice operations start again.
